To ensure stable communication between VMS Master and VMS Agents, infrastructure and operations teams must configure the firewall rules to permit traffic on the following network ports.
Firewall Rules Table
Port 31082 replaces the default HTTP port 80 to enhance security.
Troubleshooting Connectivity Issues
If you encounter connection drops, handshake failures, or timeout errors, perform the following verification steps:
1. Verification from the Agent side (Customer Server)
Check reachability to the Ingress HTTPS endpoint:
2. Verification from the Master Server side
Verify that services and Ingress/NodePorts are listening properly on the designated ports: