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Vero Monitor Service (VMS) is the setup and operations documentation for end-to-end monitoring across infrastructure, services, user checks, and business flows.

VMS Master

Set up the central control plane for dashboards, alerting, synthetic checks, topology, metric storage, and operator access.

Agent Collector

Deploy collectors close to monitored systems to capture host metrics, processes, ports, service health, and connections.

Troubleshooting

Standardize fixes for missing collectors, stale dashboards, alert noise, pre-market failures, and health-check issues.

Four-layer monitoring model

LayerQuestion to answerMain signalsPrimary users
InfrastructureAre hosts, containers, and networks healthy?CPU, memory, disk, network, host status, container restartInfrastructure / Platform
ServiceWhich service or dependency is not responding?Process, TCP/HTTP health, service-to-service connection, basic latencyApplication / Technical
UserAre synthetic checks and pre-market readiness passing?Step status, run time, 08:30 readiness resultOperation
Business FlowWhich flow has the suspected issue?Topology, path health, node/edge status by flowManagement / Business owner

Deployment scope

AreaBasic ScopeAdvanced Scope
InfrastructureHost-level monitoring for Core / WEB / Mobile and satellite systemsBasic plus deeper analysis when approved
ServiceProcess, open port, TCP/HTTP probe, dependency connectionDBM, MQM, APM, distributed tracing
UserSynthetic checks and 08:30 pre-market readinessSynthetic web, RUM, and extended post-change verification
Business FlowTopology dashboards based on existing signalsTrace, log center, and runbook support for deeper triage
DeliverableDashboards, alert catalog, readiness report, handoverExtended dashboards, log/tracing, runbooks, advanced observability

VMS components

ComponentRole
Vero Stack MonitorCentral control plane for dashboards, alerting, topology, and operations
Vero Metric CollectorCollects host metrics, process status, service health, connections, and custom probes
Vero DashboardShows overall system, Core / WEB / Mobile detail, satellite systems, and KPI/SLA
Vero AlertManages severity, owner, routing, escalation, and maintenance windows
Vero Synthetic EngineRuns scheduled synthetic checks, 08:30 readiness checks, and post-change checks
Log CenterCentralizes, indexes, and searches logs when included in advanced scope
Vero Tracing / APM / RUMAdds root-cause analysis when systems have approved instrumentation
Vero Runbook EngineRequest -> Approve -> Bot Execute workflow for approved actions

How to use these docs

1

Understand the VMS scope

Start with the overview to understand the four monitoring layers, VMS components, and Basic/Advanced boundaries.
2

Set up the VMS master

Use the master guideline to prepare namespace, storage, secrets, ingress, dashboards, alerting, and readiness jobs.
3

Set up agent collectors

Use the collector guideline to deploy agents near hosts and services, apply standard tags, and confirm data reaches the master.
4

Troubleshoot operations

Use troubleshooting for collector, dashboard, alert, synthetic check, and connection issues.